Password doesn’t work Search for: Search Knowledge Base Password doesn’t work Go to the Member Area menu item at the top and click it. You will get a dropdown menu. In the drop down menu select “Password Reset” You’ll get a screen asking you to type in your username or email. Do so and then click the blue “reset my password” button. You will get an email to your email address with a button to click to reset your password (it’s grey). Click the button in the email. It will take you back to your web browser and ask you to type in the new password and then type it in again to confirm it. Finally, click the blue “Change My Password” button. The next time you login, use the new password.